Last updated: 2025-06-03

  1. Who We Are
    Welcome to Matix Accounts (“we”, “our”, or “us”). We are committed to protecting
    and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and
    safeguard your personal data when you visit our website matixaccounts.co.uk
    We are the data controller for the purposes of the UK General Data Protection Regulation
    (UK GDPR).
    Our contact details:
  • Company Name: Matix Accounts Ltd
  • Address: Suite 4, King Street, Knutsford, Cheshire, WA16 6DX
  • Email: office@matixaccounts.co.uk
  • Phone: 01565 625615
  1. What Data We Collect
    We may collect and process the following personal data:
  • Identity data: Name, username, or similar identifiers
  • Contact data: Email address, phone number, billing address
  • Technical data: IP address, browser type, time zone setting, device information
  • Usage data: Information about how you use our website
  • Marketing and communications data: Preferences in receiving marketing from us
  1. How We Collect Your Data
    We use different methods to collect data from and about you including:
  • Direct interactions: You may give us your data by filling in forms or contacting us.
  • Automated technologies: As you interact with our website, we may automatically collect
    technical data about your device and browsing actions.
  • Third parties: We may receive personal data from third-party services such as analytics
    providers or advertising networks.
  1. How We Use Your Data
    We will only use your personal data when the law allows us to. Most commonly, we use
    your data:
  • To provide and maintain our website
  • To manage our relationship with you
  • To send you updates, offers, and newsletters (with your consent)
  • To improve our website, products, and services
  1. Legal Bases for Processing
    Under the UK GDPR, we rely on the following lawful bases:
  • Consent: You have given clear consent to process your data.
  • Contract: Processing is necessary for a contract with you.
  • Legal obligation: Processing is necessary to comply with the law.
  • Legitimate interests: Processing is necessary for our legitimate interests (except where
    overridden by your rights).
  1. Sharing Your Data
    We may share your data with:
  • Service providers acting as processors
  • Professional advisers (e.g., lawyers, accountants)
  • Government bodies where required by law
    We do not sell or rent your personal data to third parties.
  1. International Transfers
    If we transfer your personal data outside the UK, we ensure a similar degree of protection is
    afforded to it by using approved transfer mechanisms (e.g., Standard Contractual Clauses).
  2. Data Security
    We have implemented appropriate security measures to prevent your data from being
    accidentally lost, used or accessed in an unauthorised way. Access to your personal data is
    limited to employees and third parties who have a business need to know.
  3. Data Retention
    We will only retain your personal data for as long as necessary to fulfil the purposes we
    collected it for. This includes satisfying any legal, accounting, or reporting requirements.
  4. Your Rights
    Under data protection laws, you have rights including:
  • Right to access – You can request a copy of your personal data.
  • Right to rectification – You can ask us to correct inaccurate or incomplete data.
  • Right to erasure – You can ask us to delete your personal data.
  • Right to restrict processing – You can ask us to restrict processing in certain
    circumstances.
  • Right to data portability – You can ask us to transfer your data.
  • Right to object – You can object to processing based on legitimate interests or for direct
    marketing.
    To exercise any of these rights, contact us at [Insert Email Address].
  1. Cookies
    Our website uses cookies to distinguish you from other users. For detailed information on
    the cookies we use and the purposes, please see our [Cookie Policy].
  2. Complaints
    You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if
    you are unhappy with how we have used your data:
  • Website: https://ico.org.uk/
  • Phone: 0303 123 1113
  1. Changes to This Policy
    We may update this privacy policy from time to time. The latest version will always be
    posted on our website with the updated date.